TransPerfect - Client Services Associate

 

TransPerfect - Client Services Associate

 

Location: Amsterdam

 

Responsibilities

  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
  • Assess the competitive landscape, develop project proposals and negotiate budget and schedule with the client.
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
  • Serve as the primary point of contact for client contacts.
  • Set and fulfill client expectations.
  • Supporting the sales team to win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.

Qualifications

  • Minimum Bachelor’s Degree from a 3-year college or university. 
  • Superior written and spoken communication skills in English. French, Dutch and/or Italian are a plus. 
  • Ability to calculate discounts, interest, commissions, proportional percentages. Ability to apply these concepts to develop practical solutions. 
  • Proficiency in Microsoft Office (Word, Excel, Outlook); MS Project desirable but not required. 
  • Candidates with knowledge about Localization, translation, computer-aided translation tools are a plus. 
  • Willingness to travel to offsite client or sales meetings